ISO 9001:2015 for a leading retailer of bespoke lighting and furniture company based in London, UK.

“We approached AvISO Consultancy shortly before our planned audit, as some of our staff who was previously dealing with the audit internally became suddenly unavailable. Darren led us effectively through the ISO 9001 process in a remarkably short period of time. He reviewed our existing documents, advised on improvements, and guided us very clearly to fulfil the requirement. Darren’s knowledge of ISO 9001 standard and how the certification process works has allowed us to quickly implement the changes to the system to ensure it meets the standard. All was done with the minimum disruption and lost time within the business. The advice we have received was very structured, overall, it was well organised and straight forward, resulting in a pass! We look forward working with AvISO Consultancy in the future to keep the system well maintained and also to benefit from the knowledge brought to our business by the AvISO Consultancy experts.”

It was a pleasure to work with Mara and her team at Industville to assist them in preparing for their upcoming audit for ISO 9001:2015.

Due to the ongoing restrictions with travel and the importance of social distancing, the project was completed remotely. This came with its own set of challenges, but through setting clear objectives with timelines and using remote audit tools, and platforms these were quickly overcome.

The Industville management system was already firmly in place, so from a consultants point of view, it was the continual improvement aspects and requirements that we needed to focus on.

It was paramount that the work completed had minimal effect on the day to day running of the business, which was particularly important due to the busy sector that Industville trade-in.

I would like to congratulate the team at Industville again for their arduous work in getting ready for their audit, and I look forward to our working relationship going forward.