standards

ISO 17024 Certification – Conformity Assessment for Certification Bodies (PCC)

Demonstrate competence, consistency, and international credibility with ISO 17024

ISO 17024 is the international standard for organisations certifying the competence of individuals. It sets out the requirements for developing and managing personnel certification schemes, ensuring that certified individuals are assessed objectively, fairly, and in line with globally recognised benchmarks.

Whether you're an awarding body, membership organisation, or certification provider, ISO 17024 strengthens your credibility and helps gain national or international recognition. It’s often a precondition for UKAS accreditation and enhances confidence among regulators, industry stakeholders, and certification candidates.

AvISO helps you design and implement ISO 17024-compliant systems that reflect your sector’s needs, meet UKAS and ISO expectations, and stand up to scrutiny. With support from our ISOvA platform, your personnel certification scheme becomes auditable, transparent, and operationally robust.

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What our clients say

"AvISO helped us turn our internal certification programme into a nationally recognised scheme. The documentation was clear, the process was efficient, and ISOvA made everything manageable — even under audit."

Head of Certification, UK Professional Body

How AvISO supports ISO 17024 implementation

We work with your team to create and refine personnel certification systems that meet ISO 17024 and sector-specific requirements:

  • Define the scope, purpose, and eligibility criteria for your certification scheme
  • Develop a fair, valid, and reliable assessment process
  • Establish impartiality structures and conflict of interest controls
  • Create documented procedures for application, evaluation, and recertification
  • Implement governance policies, technical advisory groups, and appeals processes
  • Align with UKAS or equivalent accreditation body expectations

Whether you're starting from scratch or upgrading an existing system, we help structure your certification process for recognition, consistency, and audit-readiness.

Common ISO 17024 challenges — and how we solve them

  • Difficulty demonstrating impartiality
    We help define governance roles, decision-making boundaries, and documented declarations to clearly separate assessment from training or commercial influence.
  • Unclear assessment validity and reliability
    We provide guidance and templates for setting performance criteria, item development, psychometric quality, and result evaluation.
  • Lack of documented policies and procedures
    We map out the full certification lifecycle and develop tailored policies, from applicant appeal to recertification monitoring.
  • Uncertainty about UKAS requirements
    We interpret UKAS guidance and accreditation expectations into practical steps, ensuring your system is aligned and audit-ready.

Our clients gain not just compliance, but a more professional, scalable approach to personnel certification.

Whether you're seeking UKAS accreditation, developing a new certification scheme, or aligning with global recognition standards, AvISO helps you build a system that works.

ISO 17024 services from AvISO

Consultancy and system development

  • Scheme design, scope definition, and certification body role clarification
  • Drafting of certification criteria, performance requirements, and assessment rules
  • Governance structure definition, including certification decision-making bodies
  • Impartiality policy and conflict of interest mitigation strategies
  • Support in defining eligibility, surveillance, and recertification pathways

Assessment and evaluation support

  • Assessment design methodology, including written, practical, or oral formats
  • Candidate ID verification, invigilation, and anti-cheating safeguards
  • Exam development protocols and psychometric review (validity and reliability)
  • Evaluation documentation, appeals handling, and continuous improvement review
  • Procedures for reassessment, suspension, and withdrawal of certificates

Documentation and accreditation preparation

  • Certification scheme handbook and procedural documentation
  • Quality management system aligned to ISO 17024 and UKAS guidance
  • Internal audit templates and management review protocols
  • Preparation for UKAS assessments, including evidence file organisation and auditor Q&A

Training and operational support

  • Training for certification staff, evaluators, and scheme managers
  • Certification committee governance training and role clarity
  • Workshop facilitation to define scheme objectives and sector alignment
  • Post-accreditation support to update systems, address feedback, and evolve schemes

ISOvA for digital ISO 17024 management

AvISO’s ISOvA platform streamlines certification scheme administration and helps maintain compliance across multiple roles and responsibilities:

  • Free ISOvA access for your first ISO 17024 implementation project
  • Track certification applicants, outcomes, recertifications, and timelines
  • Assign tasks, update procedures, and track evidence of compliance in one place
  • Version control and scheduled reviews for policies, exams, and scheme rules
  • Dashboard reporting for scheme performance, risk, and audit readiness

ISOvA ensures your personnel certification system is controlled, scalable, and ready to demonstrate compliance — whether to UKAS, ENIC, sector regulators, or industry partners.

Integrated ISO 17024 systems for assurance and recognition

We help align ISO 17024 with other standards and frameworks to enhance efficiency and external recognition:

  • ISO 9001 – Quality Management
    Builds consistency into certification delivery and feedback loops. Shared QMS structures reduce documentation duplication.
  • ISO 21001 – Educational Organisation Management Systems
    Supports training and evaluation organisations seeking consistent education and assessment delivery.
  • ISO 27001 – Information Security Management
    Protects certification data, examination materials, candidate information, and results through defined security controls.
  • ISO 17011 – Accreditation body requirements
    Helps you anticipate UKAS or equivalent auditor expectations by aligning with the structure and principles outlined for accrediting bodies.
  • GDPR and Data Protection Act 2018
    Ensures candidate personal data, exam results, and appeals documentation are handled lawfully and with appropriate safeguards.
  • ISO 14001 – Environmental Management
    Relevant for organisations managing large-scale assessments, especially where printed materials, travel, or infrastructure impact needs to be measured.

This integrated approach creates a reliable, transparent, and auditable certification framework that meets both operational and stakeholder needs.

Why choose AvISO for ISO 17024?

  • Experience supporting ISO 17024 implementation across professional bodies and qualification providers
  • In-depth understanding of UKAS accreditation expectations and evidence requirements
  • Clear, practical advice grounded in real-world certification practice
  • ISOvA platform for secure documentation control, task tracking, and audit prep
  • Flexible support across scheme design, assessment, governance, and documentation
Talk to us about ISO 17024 certification

Let’s explore how we can help your team — from gap analysis to digital integration.
Kent: 01892 800476 | London: 02037 458 476 | info@avisoconsultancy.co.uk

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ISO 17024 FAQs

Most frequently asked questions

What is ISO 17024?

It’s the international standard for organisations certifying individuals. It ensures personnel certification schemes are impartial, consistent, and globally recognised.

Is ISO 17024 mandatory?


No, but it's often required or strongly recommended for credibility, UKAS accreditation, and procurement eligibility.

Who can benefit from ISO 17024?

Professional bodies, trade associations, certification boards, awarding organisations, and companies certifying skills or competencies.

What’s the difference between ISO 17024 and ISO 9001?

ISO 17024 focuses specifically on certifying people and assessing their competence. ISO 9001 is a general quality management system standard for organisations.

Does ISO 17024 apply to training organisations?

Not directly. It applies to bodies that certify people, not those delivering training. However, many training organisations create separate certification schemes to meet ISO 17024.

How long does 17024 implementation take?

Typically 4 to 6 months depending on system maturity, number of schemes, and internal capacity.

Is UKAS accreditation available for ISO 17024?

Yes. UKAS accredits organisations against ISO 17024 once the full scheme documentation and delivery processes are in place.

What types of assessments are allowed?

ISO 17024 allows for written, oral, and practical assessments — as long as they are fair, valid, reliable, and documented.

What kind of documentation is needed?

Policies, scheme rules, governance structures, exam procedures, complaints and appeals processes, impartiality controls, and audit records.

Can ISOvA help manage ISO 17024 compliance?

Yes. ISOvA simplifies document control, policy updates, candidate tracking, recertification reminders, and audit prep.

choose a standard

What Standard are you looking to obtain:

ISO 9001 – Quality Management System Standard
ISO 14001 – Environmental Management System Standard
ISO 27001 – Information Security Management System Standard
ISO 20001 - Information Technology Service Management Part 1
ISO27701:2019 – Privacy Management System Standard
ISO 30071-1 - Digital Accessibility Standard
ISO 37001 – Anti-Bribery Management System Standard
ISO 45001 – Health and Safety Management Standard
ISO 50001 – Energy Management System Standard
ISO 14064:1 - Quantification And Reporting Of Greenhouse Gas Emissions And Removals
ISO 14067 - Carbon Calculator
PAS 2060 - Carbon Neutrality
ISO 17024 - Conformity Assessment of the Certification of Persons
ISO 17025 – The competence of testing and calibration laboratories
ISO 20121 – Event Sustainability Management System Standard
ISO 37301:2021 – Legal Compliance Management System 
ISO 31000 - Risk Management
ISO 37002 - Whistleblowing
The Digital Operational Resilience Act (DORA)
ISO 13485 Certification – Medical Device Quality Management Consultancy (QMS)
ISO 22000 – Food Safety Management System Standard
BES 6001 - Responsible Sourcing of Construction Products
ISO 22301 – Business Continuity Management System Standard
IATF 16949 – Automotive Quality Management System Standard
ISO 44001- Collaborative business relationships
BS 8900 - Guidance for managing sustainable development
CYBER ESSENTIALS – Cyber Security
SOC2 Compliance
ESOS – Energy Savings Opportunity Scheme
FIAS – Fertiliser, Security & Traceability
Lexcel – Legal Management System
MOD Standards
SECR - Streamlined Energy and Carbon Reporting
TISAX® – Information Security for the Automotive Industry
AS 9100 - Aerospace Quality Management System | Aqms
esos Energy Audits
B CORP CERTIFICATION
ISO 45003 - Occupational Health and Safety Management
ISO 42001:2023 - Artificial Intelligence 
FIA Environmental Accreditation
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