Whether you're delivering corporate conferences, live entertainment, exhibitions, or international festivals, ISO certification offers a trusted framework to demonstrate control, accountability, and sustainable growth.
From securing client data and managing complex supply chains to delivering carbon-conscious, safe, and inclusive experiences, ISO standards help event organisers streamline operations and gain competitive advantage — while meeting rising expectations from clients, sponsors, and attendees.
AvISO has supported production companies, event organisers, and AV suppliers in achieving ISO 20121, ISO 9001, and ISO 27001 certification. We've helped teams align their sustainability goals, improve supplier assurance, and enhance client confidence through streamlined, integrated systems.
Events are high-risk, time-sensitive operations involving multiple stakeholders, venues, contractors, and technology platforms. Ensuring consistency, safety, environmental control, and data protection across temporary teams or back-to-back projects is no small task.
Client expectations are increasing too — with public sector bodies, corporates, and international sponsors now demanding proof of quality management, sustainability, accessibility, and responsible data practices. The pressure to evidence good governance, particularly in procurement and ESG reporting, is pushing more event companies toward ISO certification.
Digital transformation has added both opportunity and complexity. From virtual and hybrid events to AI-driven personalisation, the industry must now also consider cybersecurity, privacy, and ethical tech use in a fast-moving landscape.
We understand the realities of delivering events — tight timelines, mobile teams, creative workflows, and constant change. Our role is to make ISO certification not just achievable, but genuinely useful for your business.
We work with agencies, venues, producers, and suppliers to map their current operations, reduce duplication, and build flexible systems that align with how your teams actually work. Our approach integrates multiple standards where needed — such as ISO 20121, ISO 9001, and ISO 27001 — into a single, audit-ready framework.
The ISOvA Toolbox enables real-time tracking of compliance tasks, documentation updates, sustainability metrics, and supplier records — helping event teams stay organised and audit-ready, even during peak delivery periods.
We deliver internal auditor training, ISO 20121 awareness sessions, information security workshops, and risk management support — all tailored to event environments. Whether you need help preparing for certification or improving systems between seasons, we’re here to support your team.
WH Management Group, a global events and security agency, partnered with AvISO Consultancy to implement ISO 9001. With AvISO’s guidance, they developed a robust Quality Management System that helped standardise service delivery, improve operational efficiency, and demonstrate their commitment to excellence—essential for managing complex, high-profile live events across multiple international locations.
ISO 20121 – Sustainable Events Management
Specifically developed for the events sector, ISO 20121 helps organisations reduce their environmental impact, support local communities, and manage sustainability across every stage of event planning and delivery.
Provides structure around planning, supplier management, feedback handling, and continuous improvement. Helps demonstrate reliability and professionalism to clients and stakeholders.
ISO 27001 – Information Security Management
Protects personal data, ticketing systems, sponsor contracts, and attendee information. Supports GDPR compliance and builds trust in digital tools and platforms.
ISO 14001 – Environmental Management
Supports waste reduction, energy management, sustainable procurement, and carbon reporting across venues, logistics, and promotional activities.
ISO 45001 – Occupational Health & Safety
Reduces risk to event staff, crew, and attendees by ensuring safe working practices and compliance with local regulations.
ISO 22301 – Business Continuity Management
Helps prepare for disruptions such as supplier failure, extreme weather, or public health events — protecting business reputation and client relationships.
ISO 42001 – Artificial Intelligence Management
AI is changing event planning, marketing, and crowd management through data analytics and automation. ISO 42001 helps manage these technologies responsibly and transparently.
For event organisers using AI for attendee engagement, security, or scheduling, ISO 42001 supports legal compliance, ethical data use, and stakeholder confidence.
At AvISO, we know that events are complex enough. Our goal is to make ISO systems work for you — not weigh you down. We strip away unnecessary complexity and help you build systems that are lean, practical, and fit for purpose.
From policies to templates and risk registers to workflows, we give you the tools and support you need to maintain compliance with minimal disruption and maximum clarity.
In an industry that thrives on fast turnarounds and high expectations, AvISO and ISOvA make compliance simple and seamless. We bring consultancy and digital tools together to help you manage standards without the stress.
Whether you're managing conferences, festivals, or venues, our approach saves time and keeps your compliance on track.
Beyond the core standards above, we also support:
Whether you're aiming for a single certification or a fully integrated management system, we tailor our support to your scope, team, and ambitions.
If you would like to know more about ISO Standards, Certification and the value of a good management system you can add to your business we would love to hear from you: Kent: 01892 800476 | London: 02037 458 476 | info@avisoconsultancy.co.uk
