standards

ISO 45003 Certification – Psychological Health and Safety Consultancy (PHSMS)

Protect mental wellbeing and create a healthier workplace with ISO 45003

ISO 45003 is the international standard for managing psychological health and safety at work. It helps organisations identify psychosocial risks, build resilience, and protect employee wellbeing. As an extension of ISO 45001, it focuses specifically on mental health and the working environment.

At AvISO, we help organisations embed ISO 45003 in a practical, measurable way — aligning mental wellbeing with legal duties, culture, and strategic goals. Whether you're enhancing your existing OH&S system or starting fresh, our consultants and ISOvA platform make implementation manageable and meaningful.

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What our clients say

“AvISO helped us bring psychological safety into focus. The system we built is more than a policy — it drives real change. With ISOvA, we’ve embedded clear controls and regular reviews. Staff are engaged, and leadership has visibility.”

HR Director, UK Professional Services Firm

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How AvISO supports ISO 45003 implementation

We support organisations across all sectors to build and integrate psychological health and safety systems that align with ISO 45003 and national expectations. Our approach includes:

  • Gap analysis against ISO 45003 and ISO 45001 requirements
  • Identification and assessment of psychosocial risks
  • Development of policies and controls to manage mental wellbeing
  • Integration with HR processes, risk registers, and strategic goals
  • Training and leadership support for cultural change
  • Internal audits and certification preparation

We help ensure your approach is practical, credible, and matched to your legal duties under the Health and Safety at Work Act and Management of Health and Safety at Work Regulations.

Common ISO 45003 challenges — and how we solve them

  • Difficulty identifying psychosocial risks
    We facilitate workshops, staff surveys, and risk assessments to reveal stressors linked to workload, culture, or role clarity.
  • Low staff engagement or stigma
    We help create safe channels for feedback and equip leaders to talk confidently about psychological safety.
  • Unclear responsibilities for mental health
    Our systems assign roles, define escalation routes, and link controls to senior oversight.
  • Overreliance on reactive measures
    We shift the focus from support after harm to proactive risk reduction and resilience building.
  • Integration with wider systems
    We align ISO 45003 with your existing OH&S, HR, and compliance systems to avoid duplication and reduce admin.

Our goal is to help you build a psychologically safe workplace that supports performance, inclusion, and retention.

Protecting mental health at work is no longer optional. With AvISO, you can build a structured, supportive, and compliant system that delivers measurable impact.

ISO 45003 services from AvISO

We offer a full range of consultancy, implementation, and support services — whether you're integrating ISO 45003 into an existing OH&S system or building a standalone framework.

Consultancy and project delivery

  • Dedicated project consultant with OH&S and HR expertise
  • Defined roadmap with responsibilities, milestones, and timelines
  • Workshops with HR, leadership, and frontline staff
  • Tailored approach for SMEs, public sector bodies, and complex organisations

Risk identification and planning

  • Psychosocial risk assessments using surveys, interviews, and audits
  • Development of risk registers covering role design, workload, bullying, and communication
  • Integration of findings into leadership reviews and improvement planning
  • Linkage to employee wellbeing strategies and occupational health services

Policy and system development

  • Mental health policy aligned to ISO 45003 and legal expectations
  • Documented controls for communication, training, workload, and reporting
  • Incident response processes for mental health events and disclosures
  • Links to ISO 45001 safety plans, leadership responsibilities, and monitoring systems

Training and engagement

  • Manager and leadership training on psychological safety, culture, and law
  • Awareness sessions for staff on mental wellbeing and reporting
  • Templates and guides for conversations, referrals, and early intervention
  • Continuous improvement processes to review impact and feedback

Internal audits and certification preparation

  • Internal audit of the psychological health and safety management system
  • Documentation checks and nonconformity support
  • Certification body liaison and pre-audit walkthroughs
  • Post-certification support and integration with wider OH&S reviews

ISOvA for psychological health and safety

  • Free ISOvA Toolbox access for your first ISO 45003 project
  • Central tracking of psychosocial risks, actions, and reviews
  • Version-controlled documentation and real-time status reporting
  • Scheduled audits, training, and review reminders in one place
  • Visibility for leadership on open actions, improvements, and staff feedback

ISOvA ensures your PHSMS is live, traceable, and ready to show auditors and stakeholders. It makes psychological safety more than a policy — it becomes a system.

Integrated ISO 45003 systems for holistic risk management

ISO 45003 is designed to integrate with other management systems. We frequently align it with:

  • ISO 45001 – Occupational health and safety
    The natural foundation. Physical and psychological risks are assessed together, with shared planning, controls, and audit programmes.
  • ISO 9001 – Quality management
    Staff wellbeing impacts consistency, performance, and customer satisfaction. Aligning the systems helps improve communication, training, and retention.
  • ISO 27001 – Information security
    Stressful work environments increase risks of errors, breaches, and policy noncompliance. Joint systems reinforce staff awareness and safe handling practices.
  • ISO 14001 – Environmental management
    Working conditions and environment intersect — particularly in facilities, lighting, space, and noise. Coordinated systems improve workplace design and wellbeing.
  • ISO 22301 – Business continuity management
    Staff readiness, mental resilience, and communication are central during disruption. ISO 45003 adds value to incident preparedness and staff recovery.
  • ISO 31000 – Risk management
    Allows psychological risk to be considered alongside operational and strategic risks. We use this to elevate mental health into board-level discussions and planning.

AvISO helps align your ISO 45003 system with broader strategies and systems — creating clarity, efficiency, and shared ownership.

Why choose AvISO for ISO 45003?

  • Trusted by UKAS-accredited certification bodies and auditors
  • Experience across legal, HR, safety, and wellbeing contexts
  • Over 1,000 audits supported each year across sectors
  • Consultants who balance technical requirements with human insight
  • ISOvA platform to embed, maintain, and improve your PHSMS

We don’t just write policies — we help you build systems that reduce risk and improve culture.

Talk to us about ISO 45003 certification

Let’s explore how we can help your team — from gap analysis to digital integration.
Kent: 01892 800476 | London: 02037 458 476 | info@avisoconsultancy.co.uk

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ISO 45003 FAQs

Most frequently asked questions

WHAT IS ISO 45003?

ISO 45003 is an international standard that provides guidance for managing psychological risk within the workplace. 

WHY WAS ISO 45003 CREATED?

ISO 45003 was created to address the growing global concern for psychological health and safety in the workplace. The standard recognises the significant impact of work-related psychosocial risks and hazards on employee well-being, job satisfaction, and overall organisational performance.

WHAT ARE THE BENEFITS OF HAVING ISO 45003?

Supporting mental health within your organisation has become increasingly crucial. Implementing a framework for managing psychological health and safety offers numerous advantages, such as building a positive work environment, enhancing organisational resilience, and improving engagement, performance, and productivity. Reducing the risk of legal, financial, and reputational harm from misconduct

CAN ISO 45003 BE CERTIFIED?

ISO 45003 does not provide for certification. However, organisations can seek independent verification or assurance of compliance with the standard through third-party assessments or audits.

HOW MUCH DOES ISO 45003 COST?

ISO 45003 is a guidance standard that does not provide certification or accreditation, so there is no certification cost associated with it. Consultancy costs related to implementing the standard can be between £3,000 to £9,000, depending on the size and complexity of the organisation. 

CAN I IMPLEMENT ISO 45003 ON MY OWN?

Yes, an organisation can implement ISO 45003 on its own. Still, it may benefit from the guidance and support of consultants or trainers with expertise in risk management and the standard's principles and guidelines.

HOW LONG IS ISO 45003 VALID ONCE IMPLEMENTED?

ISO 45003 is a guidance standard and does not provide for certification or accreditation, so there is no ISO 45003 certification validity period.

DOES THE ORGANISATION HAVE TO BE A SPECIFIC SIZE TO HAVE AN ISO 45003 CERTIFICATION?

ISO 45003 can be used by any organisation, regardless of its size, sector, or location. It is particularly relevant for organisations that operate in industries where ethical and legal misconduct is common, such as finance, healthcare, and government.

WHY SHOULD WE USE AVISO FOR OUR ORGANISATION?
  • We provide innovative and practical solutions.
  • AvISO has an industry-leading reputation and a 100% certification success rate with the UKAS accreditation service. All our consultants are certified lead auditors and experts in their field for providing a first-class service. 
  • We are experts with 10 years of experience in guiding businesses to success.
  • We proudly practice what we preach – certified ISO 9001, 27001 and Cyber Essentials qualified. 
  • Our client-focused approach focuses on creating value for your Business, not simply ticking clauses off a checklist. You can view our <clients testimonials here.

HOW MUCH DETAILED COMPANY INFORMATION IS REQUIRED FOR ISO 45003

ISO 45003 is a standard that provides guidelines for whistleblowing management systems. The standard does not prescribe the specific amount or level of detail of company information required, as this will depend on each organisation's size, complexity, and risk profile.

What is ISO 45003?

It’s the global standard for psychological health and safety at work. It helps manage mental health risks linked to work conditions, culture, and relationships.

Is ISO 45003 mandatory?

Not yet. But UK health and safety law already includes mental health duties, and ISO 45003 helps prove you’re meeting them.

Can ISO 45003 be certified?

Yes, either as part of an integrated ISO 45001 system or as a standalone approach — depending on your needs.

What counts as a psychosocial risk?

Anything in the work environment or culture that could affect mental health — e.g. excessive workload, lack of role clarity, bullying, or poor communication.

How long does it take to implement?

Typically 3–6 months, depending on your existing systems, culture, and resources.

How does ISOvA support ISO 45003?

It tracks risks, actions, reviews, training, and documents — all in one place. It makes your system visible, auditable, and easier to manage.

Can small organisations implement ISO 45003?

Yes. We tailor the approach to your size and risks, and often combine it with ISO 9001 or ISO 45001 to save time.

Will AvISO support us during the audit?

Absolutely. We provide mock audits, attend certification assessments, and make sure you’re fully prepared.

What if we already have wellbeing initiatives?

Great. We’ll help align those with ISO 45003 requirements and embed them into a structured, auditable system.

Does it help with staff recruitment and retention?


Yes. It shows commitment to mental health, which can improve staff morale, reduce turnover, and support employer brand.

choose a standard

What Standard are you looking to obtain:

ISO 9001 – Quality Management System Standard
ISO 14001 – Environmental Management System Standard
ISO 27001 – Information Security Management System Standard
ISO 20001 - Information Technology Service Management Part 1
ISO27701:2019 – Privacy Management System Standard
ISO 30071-1 - Digital Accessibility Standard
ISO 37001 – Anti-Bribery Management System Standard
ISO 45001 – Health and Safety Management Standard
ISO 50001 – Energy Management System Standard
ISO 14064:1 - Quantification And Reporting Of Greenhouse Gas Emissions And Removals
ISO 14067 - Carbon Calculator
PAS 2060 - Carbon Neutrality
ISO 17024 - Conformity Assessment of the Certification of Persons
ISO 17025 – The competence of testing and calibration laboratories
ISO 20121 – Event Sustainability Management System Standard
ISO 37301:2021 – Legal Compliance Management System 
ISO 31000 - Risk Management
ISO 37002 - Whistleblowing
The Digital Operational Resilience Act (DORA)
ISO 13485 Certification – Medical Device Quality Management Consultancy (QMS)
ISO 22000 – Food Safety Management System Standard
BES 6001 - Responsible Sourcing of Construction Products
ISO 22301 – Business Continuity Management System Standard
IATF 16949 – Automotive Quality Management System Standard
ISO 44001- Collaborative business relationships
BS 8900 - Guidance for managing sustainable development
CYBER ESSENTIALS – Cyber Security
SOC2 Compliance
ESOS – Energy Savings Opportunity Scheme
FIAS – Fertiliser, Security & Traceability
Lexcel – Legal Management System
MOD Standards
SECR - Streamlined Energy and Carbon Reporting
TISAX® – Information Security for the Automotive Industry
AS 9100 - Aerospace Quality Management System | Aqms
esos Energy Audits
B CORP CERTIFICATION
ISO 45003 - Occupational Health and Safety Management
ISO 42001:2023 - Artificial Intelligence 
FIA Environmental Accreditation
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