Support with the implementation and ongoing maintenance of ISO 9001 for a top 50 law firm based in the South West of England

“Just to let you know, we had the last day of the audit with BSI yesterday, and the auditor confirmed we would be granted the recertification.  On behalf of our firm, I wanted to thank you for all your hard work, help and support over the past year or so.  You have always been available for questions and support, particularly during the interim audit last December, which I personally have greatly appreciated.  In my view, you have done an excellent job in getting us through this recertification, and we are now in a good place to move forward.”

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“It was a pleasure working with one of the top law firms in the UK to review their current Quality Management System and to reshape it to provide the best possible solution that would really improve quality within the company. A key consideration within the project was using the already well-established quality processes and building on these to create a system that was streamlined and worked best for the business. The improvements made to the system have been evident, with a clear framework for continual improvement being established alongside solid and meaningful objectives moving forward.”