This guide breaks down the process into seven practical steps aligned with Clauses 4 to 10 of Annex SL. Each section offers clear instructions, real-world examples, expanded tips, common risks, and details of how AvISO and ISOvA can support you throughout.
(Clause 4 – Context of the Organisation)
What Clause 4 Covers
Organisations must:
• Understand internal and external issues that affect energy use
• Identify stakeholders and their energy expectations
• Define the scope and boundaries of the EnMS
• Determine key energy-related processes and assets
How to
• Review legal and regulatory energy obligations
• Identify major energy-consuming equipment or operations
• Set clear EnMS scope across facilities, fleets, and systems
• Determine baseline energy usage and performance factors
Example
A manufacturer scopes its EnMS to cover three UK production sites, identifying extrusion lines and compressed air systems as its top energy users.
Risks if Overlooked
• Exclusion of critical energy users from the EnMS
• Failure to address supply chain or site-specific energy drivers
• Missed regulatory requirements or funding opportunities
How AvISO and ISOvA Help
• EnMS scoping and stakeholder analysis workshops
• Context and risk analysis tools in ISOvA
• Templates for energy profile and scope documentation
(Clause 5 – Leadership)
What Clause 5 Covers
Organisations must:
• Demonstrate energy leadership and commitment
• Establish an energy policy that supports efficiency and improvement
• Define roles and responsibilities within the EnMS
How to
• Appoint an Energy Manager or EnMS lead
• Issue a signed Energy Policy and share it internally
• Clarify roles for monitoring, operations, procurement, and maintenance
• Involve senior leaders in performance reviews
Example
A logistics firm assigns its Head of Operations to lead the EnMS and includes energy KPIs in monthly board reporting.
Risks if Overlooked
• Inconsistent ownership of energy tasks
• Energy initiatives isolated from wider business strategy
• Weak staff engagement in energy-saving actions
How AvISO and ISOvA Help
• Leadership briefings and policy drafting
• Responsibility mapping and task ownership via ISOvA
• Communication tools to promote the energy policy across teams
(Clause 6 – Planning)
What Clause 6 Covers
Organisations must:
• Identify energy-related risks and opportunities
• Set measurable energy objectives
• Plan actions to achieve energy performance improvement
How to
• Conduct an energy review including baseline use, trends, and EnPIs
• Define objectives with performance targets and timelines
• Include energy procurement, maintenance, and behaviour-based changes
• Create action plans for implementation, monitoring, and review
Example
A commercial landlord sets a target to reduce lighting energy by 25% through LED retrofitting across 10 properties.
Risks if Overlooked
• Inability to demonstrate actual energy improvement
• Targets not supported by actions or budgets
• Missed carbon reduction opportunities
How AvISO and ISOvA Help
• Energy review and EnPI templates
• Objective setting and action tracking in ISOvA
• Support aligning goals with ISO 14001 or net-zero strategies
(Clause 7 – Support)
What Clause 7 Covers
Organisations must:
• Provide sufficient people and infrastructure to run the EnMS
• Ensure staff are competent and aware of their roles
• Control documentation and communication
How to
• Deliver energy training across operations and facilities teams
• Maintain a training matrix linked to EnMS roles
• Store policies, procedures, and energy records with access controls
• Communicate progress and responsibilities internally
Example
A university includes energy awareness in induction training for new estate staff and maintains an online document hub with all EnMS content.
Risks if Overlooked
• Staff unaware of the impact of their actions on energy
• Key energy tasks missed due to unclear documentation
• Difficulty proving competence and control during audits
How AvISO and ISOvA Help
• Custom energy training programmes
• Training record and document control tools in ISOvA
• Internal communications planning and awareness materials
(Clause 8 – Operation)
What Clause 8 Covers
Organisations must:
• Plan and control processes related to significant energy use
• Implement operational criteria and change management
• Address energy procurement and design impacts
How to
• Establish operational controls for equipment, systems, and maintenance
• Set criteria for procurement of energy-efficient products or services
• Review design standards for new installations or upgrades
• Plan for controlled changes that could impact energy use
Example
An engineering firm specifies energy-efficiency criteria in its equipment procurement policy and applies controls to HVAC operations.
Risks if Overlooked
• Energy waste through uncontrolled operation or settings
• Missed efficiency gains in new plant or procurement
• Lack of traceability for decisions affecting energy performance
How AvISO and ISOvA Help
• Operational procedure templates
• Procurement and change control modules in ISOvA
• Supplier evaluation guidance based on energy criteria
(Clause 9 – Performance Evaluation)
What Clause 9 Covers
Organisations must:
• Monitor, measure, and analyse energy performance
• Conduct internal audits of the EnMS
• Hold management reviews with data-driven decisions
How to
• Track energy use and EnPIs regularly
• Compare current performance against baseline and targets
• Plan and complete internal audits covering all EnMS elements
• Hold management reviews with input from audits, performance data, and issues
Example
A food production site tracks energy use per unit of output and identifies a 15 percent increase in compressor load due to maintenance lapses.
Risks if Overlooked
• No proof of performance improvement
• Gaps in compliance or coverage during audits
• Strategic decisions made without energy insight
How AvISO and ISOvA Help
• Energy monitoring, audit planning, and KPI dashboards
• Live audit tools in ISOvA
• Templates for review records and data summaries
(Clause 10 – Improvement)
What Clause 10 Covers
Organisations must:
• Address nonconformities and take corrective action
• Improve the effectiveness of the EnMS
• Sustain and enhance energy performance
How to
• Investigate the causes of underperformance or missed targets
• Maintain a continual improvement log with assigned actions
• Update plans and controls based on data and review outcomes
• Communicate successes and lessons learned
Example
A hotel chain identifies air handling inefficiencies after an audit and implements sensor-driven controls, resulting in 12% annual savings.
Risks if Overlooked
• Static systems that slowly lose effectiveness
• Repeated issues without root cause resolution
• Loss of momentum or stakeholder confidence
How AvISO and ISOvA Help
• Corrective action tools and improvement logs
• Improvement planning support aligned with decarbonisation goals
• Real-time tracking of progress and issue resolution
Need help with our how-to guide, have a question, or want to know more about how we can help you gain certification? Get in touch.
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