How To Guide

A practical, optimised guide to SOC 1 implementation with AvISO and ISOvA

A practical, optimised guide to SOC 1 implementation with AvISO and ISOvA

Introduction

Step 1

Understand your compliance context

(SOC 1 scoping and readiness)

What this step covers

  • Define your service commitments, system boundaries, and report scope
  • Identify stakeholder expectations and contractual requirements
  • Clarify which control objectives are relevant for your audit
  • Map data flow, infrastructure, and risk exposure

How to

  • Identify who your clients are and what assurances their auditors require
  • Map your systems and services to clarify audit scope and boundaries
  • Document key outputs provided to user entities that support ICFR

Example A payroll provider includes payroll processing, adjustments, reporting, and year-end outputs in scope, but excludes HR advisory services handled by partners.

Risks if overlooked

  • Incomplete audit scope leading to delays
  • Client requirements misaligned with control objectives
  • Missed vendor or subcontractor exposure

How AvISO and ISOvA help

  • SOC 1 scoping workshops with risk, role, and data flow mapping
  • System boundaries and asset mapping tools
  • Control objective matrix aligned to services and outputs

Clarify early what systems and data are covered. Interview key teams—IT, finance, operations—to capture expectations and client obligations.

Step 2

Engage leadership and assign roles

(Governance and accountability)

What this step covers

  • Demonstrate leadership support for controls
  • Assign responsibilities for policy ownership and implementation
  • Establish communication and escalation routes

How to

  • Appoint an owner for each control objective area
  • Get executive sign-off on key policies and procedures
  • Set up governance structures such as a risk committee

Example A CFO signs the SOC 1 policy set and assigns owners for payroll, IT, HR, and incident response.

Risks if overlooked

  • Accountability gaps during audit
  • Lack of enforcement of key policies
  • Siloed control management across teams

How AvISO and ISOvA help

  • Leadership briefing packs and governance templates
  • Role-based document management and policy ownership via ISOvA
  • Risk committee frameworks for SOC 1 compliance oversight

Audit readiness is not just a technical task. Involve compliance, HR, and legal early. Leadership must visibly back the process with time, resources, and policy enforcement.

Step 3

Identify risks and legal requirements

(Risk assessment and compliance planning)

What this step covers

  • Conduct a risk assessment that includes financial reporting threats, fraud risks, and legal obligations
  • Consider legal and regulatory requirements, including data protection laws
  • Address third-party and subservice organisation risks

How to

  • Use a formal risk register and update it quarterly
  • Assess legal exposure under data protection laws (e.g. GDPR)
  • Evaluate vendor controls and service-level contracts
  • Align with COSO to structure risk and control activities

Example A payments platform identifies third-party hosting risks, user access gaps, and fraud scenarios in its SOC 1 risk register.

Risks if overlooked

  • Audit failure due to unmitigated risks
  • No link between risks and implemented controls
  • Exposure to non-compliance fines or reputational harm

How AvISO and ISOvA help

  • Risk assessment workshops using the SOC 1 lens
  • Risk registers linked to policies, objectives, and controls
  • Legal register and vendor compliance templates

Don’t wait until audit time to evaluate risks. Maintain a live register. Involve IT, finance, and data protection officers. For vendors, ask about their SOC 1, ISO 27001, or contractual guarantees.

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Step 4

Build and document your control environment

(Policy development and control design)

What this step covers

  • Develop documented policies, procedures, and control activities
  • Implement access, change, monitoring, backup, and incident controls
  • Create logs, approvals, reconciliations, and version control mechanisms

How to

  • Create a full policy set—including security, change management, logging, access, backups, and privacy
  • Set approval workflows for changes and onboarding
  • Centralise documentation with audit trails and version control
  • Document procedures that produce auditable evidence and link controls to objectives

Example An accounting firm documents 25 policies and 80+ supporting records, stored and version-controlled using ISOvA.

Risks if overlooked

  • Policies that exist but are not followed
  • No proof of implementation (missing logs or approvals)
  • Lack of visibility for internal stakeholders

How AvISO and ISOvA help

  • Customisable SOC 1 document templates
  • Policy control and version tracking
  • Document automation and review logs for audit readiness

SOC 1 auditors will expect clarity and evidence. Avoid over-documentation but ensure every policy is implemented and traceable. Use shared templates and automate approvals to reduce effort and risk.

get in touch

Step 5

Operate, monitor, and maintain controls

(Control execution and monitoring)

What this step covers

  • Operate controls reliably and consistently
  • Monitor logs, incidents, reconciliations, and user activity
  • Manage tickets, approvals, and system changes

How to

  • Log security events and run periodic access reviews
  • Manage backup and recovery tests
  • Perform quarterly change management audits
  • Track incidents and corrective actions

Example A payroll firm automates audit log reviews and escalates incidents into a documented corrective action process.

Risks if overlooked

  • Controls in policy not being followed in practice
  • No historical data to prove control operation
  • Audit delays or rejections due to missing evidence

How AvISO and ISOvA help

  • Control performance logs and activity trackers
  • Incident and change logs linked to root cause actions
  • SOC 1 calendar and automated evidence collection features

Use automation where possible but ensure human oversight is documented. Screenshots, logs, ticket IDs, and timestamps matter. Set up recurring calendar reminders to evidence consistent execution.

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Step 6

Evaluate system performance and review gaps

(Audit readiness and internal review)

What this step covers

  • Test controls through internal audits or mock readiness reviews
  • Evaluate KPIs, incidents, client escalations, and complaints
  • Review gaps and identify remediation actions

How to

  • Perform a full walkthrough of all scoped controls
  • Log failures, partials, and missing evidence
  • Update your action plan with deadlines and owners
  • Prepare for a Type II period of six to twelve months if auditors will rely on operating effectiveness

Example A SaaS company runs a pre-audit simulation with AvISO, identifying two documentation gaps and one expired access token.

Risks if overlooked

  • Audit findings and delays
  • Controls failing without internal awareness
  • Embarrassing surprises when clients ask for evidence

How AvISO and ISOvA help

  • SOC 1 internal audits and gap reviews
  • Audit dashboards and live readiness status
  • Action planning and evidence links built into each

Audit readiness reviews reduce delays and friction. Use a third-party or experienced consultant to simulate audit questioning. Give yourself time to close gaps and avoid rushed responses under pressure.

get in touch

Step 7

Need help, or got a question?

Need help with our how-to guide, have a question, or want to know more about how we can help you gain certification? Get in touch.
Kent: 01892 800476 | London: 02037 458 476 | info@avisoconsultancy.co.uk

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