standard

Lexcel

Lexcel – Legal Practice Management Standard

AvISO specialise helping you implement and maintain your Lexcel Management System across, London, Kent, Birmingham, and Ireland. Achieving and maintaining UKAS accredited certification to Lexcel.

Requirements: Lexcel – Legal Practice Management Standard

More information on this standard...
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in brief

A well-implemented adherence to Lexcel, when accredited against the Lexcel Standard 6.1 (and 5.1 for international law firms), isn’t a ‘box-ticking’ exercise, it will help legal practices to meet the changing environment in which legal practices operate, from changing client demands, to increased competition and regulatory focus.

Having a quality management system which has been specifically designed for legal practices demonstrates commitment and an ability to consistently deliver services that meet client expectations, improve overall satisfaction and assist in regulatory compliance.

why work with AvISO

  • AvISO has a 100% success rate of achieving UKAS accredited certification for our clients
  • AvISO has experience with a wide selection of ISO standards, so can offer tried and tested advice on their implementation and integration
  • We are recommended buy all the major Certification Bodies for ISO Consultancy
  • AvISO has built excellent relationships with Cranfield Universities
  • With an exceptional In-House team of ISO BS 8900 Consultants and working closely with a rigorously selected group of Technical Experts ensures you receive the best possible service whatever your project.

AvISO Benefits

Click the stages to view the key benefits of this Standard

Lexcel Strategic Benefits

Successful adoption of Lexcel will support effective management of your firm by ensuring strategic objectives are set whilst also helping you meet changing customer requirements. Lexcel is suitable for any law practice that wants to improve customer satisfaction, staff engagement and to build a culture of accountability.

  • Customers can be confident that their matters will be dealt with in a proper manner
  • Lexcel defines what ‘excellent’ looks like and therefore encourages best practice to be adopted throughout the firm, laying the foundations for exemplary performance and quality whilst reducing inefficiency, complaints and instances of regulatory non-compliance
  • Unlike other ‘quality management’ standards, Lexcel doesn’t look to change how an organisation is structured or performs, but provides guidance on what must and should be in place as part of the various plans, policies and procedures
  • When a firm is ready for accreditation, having Lexcel will provide your customers with the confidence that your practice has the right plans, policies and procedures to protect their interests and that the firm is on a solid footing
  • Understanding the needs of your clients and their feedback will provide a pathway for continuous improvement setting your firm apart from your competitors
  • Due to the structure of Lexcel, it can be simply integrated with other ‘quality management’ standards such as ISO9001
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Lexcel compliance benefits

Compliance with the Lexcel Standard will not only help your practice service your clients better but will also ensure that you have the right procedures in place to ensure regulatory compliance.

  • Having a clear structure and business plan, will help to broaden business opportunities
  • Having clearly defined and embedded procedures will ensure that best practice is adopted, reducing the potential for errors, client complaints or worse regulatory fines
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Lexcel Internal benefits

In addition to the numerous external benefits of being Lexcel accredited, a big benefit is for internal stakeholders, Partners, Associates, Paralegals and Support Staff. Some of the internal benefits of having Lexcel include:

  • Helping staff to be aware of risks and procedures
  • Help to understand, quantify and manage risks
  • Better procedure adoption
  • Improved decision making and evidence of decision rational
  • Motivates and engages staff with improved internal communication and help to reduce mistakes
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Stages of Lexcel

Click the stages to view how AvISO can help

Lexcel Right Away

Lexcel will support effective planning and management for your firm, helping you to meet customer’s needs and regulatory requirements. Lexcel is suitable for firms that want to improve customer satisfaction, reduce costs and to build a culture of staff engagement and continual improvement.

  • Provide advice and support on the stand and any updates to it as well as useful documentation
  • Support you in becoming ready for accreditation
  • Carry out initial gap analysis of your firm against the Standard
  • Offer guidance and support on integrating Lexcel with existing controls and standards. Helping to reduce costs, time and potential complications in the future
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Lexcel Right Away

Lexcel will support effective planning and management for your firm, helping you to meet customer’s needs and regulatory requirements. Lexcel is suitable for firms that want to improve customer satisfaction, reduce costs and to build a culture of staff engagement and continual improvement.

  • Deliver a realistic project plan and time frames for the firm to be ready for Lexcel accreditation
  • Support with closing identified gaps between existing plans, policies and procedures and the Standard
  • Embed Lexcel through implementing appropriate documentation
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Lexcel Right Away

Lexcel will support effective planning and management for your firm, helping you to meet customer’s needs and regulatory requirements. Lexcel is suitable for firms that want to improve customer satisfaction, reduce costs and to build a culture of staff engagement and continual improvement.

  • Audit existing systems and processes to identify areas for improvement
  • Develop the required documentation in a format which best suits the needs of your firm and your staff
  • Support, organise and run any training which may be required
  • Work with your team to develop processes which best meet the needs of your firm, your clients and 3rd parties such as the SRA
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Lexcel Right Away

Lexcel will support effective planning and management for your firm, helping you to meet customer’s needs and regulatory requirements. Lexcel is suitable for firms that want to improve customer satisfaction, reduce costs and to build a culture of staff engagement and continual improvement.

  • Maintain your Lexcel Standard compliance with AVISO Lexcel consultant
  • Provide a comprehensive pre-assessment schedule and process for accreditation readiness
  • Conduct pre-assessment audits and ensure the right outcomes are implemented in a timely manner
  • Report on KPI and service improvement
  • Co-ordinate and manage review meetings
  • Provide impartial advice on areas for change and improvement
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ask a question

If you would like to know more about ISO Standards, Certification and the value of a good management system you can add to your business we would love to hear from you: Kent: 01892 800476 | London: 02037 458 476 | info@avisoconsultancy.co.uk

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